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Lotteria · F&B

My Favourite, Lotteria

A TikTok hashtag challenge campaign that strengthened Lotteria’s youthful and friendly brand image among Gen Z through music and social engagement...

My Favourite, Lotteria
Client Lotteria
Category Integrated Campaigns / IMC
Role Social Campaign Lead
Timeline 2022
Platforms TikTok, YouTube, Facebook

CASE STUDY

The story behind the results

A simple breakdown of the challenge, approach and key campaign outcomes.

Challenge

Lotteria needed to refresh its brand image and build stronger emotional relevance with young consumers. The challenge was to move beyond traditional fast-food communication and create a campaign that felt natural, fun and easy for Gen Z to participate in.

Approach

The campaign featured Vietnamese singer AMEE and the song “Thay mọi cô gái yêu anh” as the emotional hook. Lotteria extended the momentum through a duet song challenge and the #URMyFavorite TikTok hashtag challenge, encouraging users to create their own creative content using the brand song.

Results

525M+ Hashtag views 9,400+ User-generated videos Top 4 YouTube Trending #3 Zingchart

Process

How music became a TikTok movement

1

Insight

Gen Z connects with brands through music, emotion and content they can easily recreate or personalize.

2

Idea

Use AMEE’s youthful image and the MV storyline to position Lotteria as a familiar part of young people’s favorite moments.

3

Execution

Launch the #URMyFavorite TikTok challenge, encouraging users to creative videos with the campaign song.

4

Optimization

Sustain campaign buzz through creator participation, social amplification and performance tracking across SNS platforms.

Gallery

Campaign materials

My role

Key Responsibilities

  • Developed the overall IMC strategy and campaign concept.
  • Coordinated AMEE team collaboration and campaign direction.
  • Planned the TikTok hashtag challenge and participation mechanic.
  • Led social content rollout across TikTok, YouTube and Facebook.
  • Monitored campaign performance and optimized social amplification.

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